- Identify and respond to objections related to cost, timing, or insurance restrictions.
- Learn how to empower the dental team to reinforce treatment recommendations consistently.
- Demonstrate how to navigate fear and time objections with confidence and skill.
- Create follow-up systems that support unscheduled treatment acceptance.
Mastering Patient Communication: Overcoming Objections in the Dental Office
Presenter
Course Objectives
1 CE Credit
In this course, Debra Engelhardt-Nash will provide an approach to mastering the art of patient dialogue from the initial consultation to overcoming treatment hesitation. Learn how to handle objections with empathy and credibility. Whether you're a seasoned clinician or part of the dental team, you'll gain tools to increase patient understanding, improve treatment acceptance, and create a practice culture centered on connection and care.
Learning Objectives
Recognition & Approval
Glidewell Education Center
Nationally Approved PACE Provider for FAGD/MAGD credit
Approval does not imply acceptance by any regulatory authority, or AGD endorsement. 3/1/2024 to 2/29/2028.
Provider ID# 216789
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