In observance of the upcoming holidays, please note our revised hours. The Customer Support Center will be open 5 a.m.–2 p.m. PST on Friday, November 25, and will be closed Thanksgiving Day, Christmas Eve, Christmas Day, December 26, New Year’s Eve, New Year’s Day and January 2.

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CA Transparency in Supply Chains Act (SB 657)

As of January 1, 2012, the California Transparency in Supply Chains Act of 2010 (SB 657) is effective in the State of California. As a result, many companies manufacturing or selling products in California are required to disclose their efforts (if any) to address the issues of human trafficking and slavery, thereby allowing consumers to make better, more informed choices regarding the products they buy and the companies they choose to support.

James R. Glidewell, Dental Ceramics, Inc. and its subsidiaries (“Glidewell Laboratories”) endeavor to achieve and maintain the highest possible standards of corporate integrity and ethical behavior. Glidewell Laboratories takes the issues of slavery and human trafficking very seriously and will continue doing its part by responsibly managing its supply chains in an effort to eradicate human trafficking and slavery. Glidewell Laboratories makes the following disclosures required by Section 1714.43(c) of the California Civil Code:

Verification
Glidewell Laboratories expects that its suppliers will conduct their businesses not only in a lawful manner but also in compliance with high standards of integrity and ethics. In order to establish guidelines for such standards, Glidewell Laboratories has established a Supplier Code of Conduct which is distributed to Glidewell Laboratories suppliers. The Supplier Code of Conduct requires supplier compliance with important legal and ethical requirements. Specifically, the Supplier Code of Conduct states that suppliers must not support, promote or engage in the practice of slavery or human trafficking.

Glidewell Laboratories suppliers are further expected to take reasonable and necessary steps to help ensure that their subcontractors and sub-suppliers conduct business in compliance with the Supplier Code of Conduct. Suppliers are expected to promptly take corrective action to address any deficiencies identified with respect to compliance with Glidewell Laboratories’ Supplier Code of Conduct.

In the Supplier Code of Conduct, Slavery, Human Trafficking and Child Labor are specifically called out as activities for which Glidewell Laboratories has a zero tolerance policy. If a supplier is found to be in violation of the Supplier Code of Conduct, Glidewell Laboratories will take prompt, remedial measures to address the violation. Glidewell Laboratories reserves the right to terminate its relationship with any supplier for failure to comply with this Supplier Code of Conduct.

Audits
Glidewell Laboratories does not currently have a specific policy or process requiring specific or routine audits to evaluate compliance with company standards for trafficking and slavery in supply chains. To the extent Glidewell Laboratories suspects or receives notice that a supplier is involved in prohibited activities, Glidewell Laboratories will conduct an inquiry, or third party audit if warranted, and take appropriate action as required by law.

Certifications
Glidewell Laboratories requires its suppliers to certify the acceptance of the “Glidewell Laboratories Supplier Code of Conduct” by the act of supplying any goods or services to Glidewell Laboratories and certifying that the materials incorporated into the supplier’s products comply with the laws of the country or countries in which they are doing business.

Accountability
Glidewell Laboratories has established an Employee Code of Business Conduct, which applies to all Glidewell Laboratories personnel (collectively, “Employees”). Glidewell Laboratories expects its business partners and contractors to share the general principles stated in the Code of Business Conduct. These general principles require Glidewell Laboratories Employees to comply with all applicable laws and regulations, including but not limited to those relating to human trafficking and slavery. The Code of Business Conduct explains that if an Employee needs guidance on a legal or ethical question or has witnessed or has knowledge of an illegal or unethical activity, he or she should consult with or report the matter to their manager, supervisor or Human Resources, depending on the specific circumstances. All reports of alleged violations will be investigated by Glidewell Laboratories. Deliberate ignorance of the law is not tolerated and may lead to disciplinary action.

Training
All employees are required to read and acknowledge the Code of Business Conduct. The Code of Business Conduct requires Glidewell Laboratories Employees to comply with all applicable laws and regulations, including but not limited to those relating to human trafficking and slavery. Employees that have direct responsibility for supplier management are also trained to the Glidewell Laboratories Code of Conduct. The Supplier Code of Conduct, informs suppliers that Glidewell Laboratories will take prompt, remedial measures to address the violation.

For more information on Glidewell Laboratories’s California Transparency in Supply Chain Program, contact: Gary.Pritchard@Glidewelldental.com