In observance of the upcoming holidays, please note our revised hours. The Customer Support Center will be open 5 a.m.–2 p.m. PST on Friday, November 25, and will be closed Thanksgiving Day, Christmas Eve, Christmas Day, December 26, New Year’s Eve, New Year’s Day and January 2.


Submit Digital Case

Adding to the inherent advantages of digital cases, our customers will receive a $20 per-unit savings on BruxZir® Full-Strength Solid Zirconia, BruxZir Esthetic, Obsidian® ceramic and IPS e.max® cases, and a $40 per-unit savings on Inclusive® Custom Abutment and screw-retained implant crown cases.

All Open Digital Systems

Digital files can be uploaded to the My Account portal. If you are a current customer not registered for this feature, or if you are a new doctor, call us at 800-854-7256 to set up your account.

Glidewell Accepted Scanning Systems

Glidewell accepts scans directly from eight different intraoral scanning systems. Select a scanner to learn more about sending your file digitally.



  • Log in to Sirona Connect
  • Select “My Cerec Connect” then “Edit Account”
  • Under “My Account” select "My Favorite Laboratories”
  • Search “Glidewell” in the field for “Company name” and check the box
  • Click "Add” to register
  • Select your restoration preferences and send the scans by selecting “Submit Cart”

CEREC is a product of Dentsply Sirona.

iTero Element

  • Contact Align Technology directly to add Glidewell to your list of “Favorite Labs”
  • Under settings, select “Sync Configuration”
  • Transmit case scans and data by selecting “Send” on the screen

iTero Element is a product of Align Technology Inc..


  • Log in to your 3Shape account
  • Under “More” select “Settings”
  • In the menu, click “Connections” then “Labs” and “Add”
  • Search “Glidewell” and click “Connect” to send a request to connect
  • After scans are completed and received, lab technicians will design the restoration, and a 3D model will be sent to the 3Shape Communicate site for you to review and approve

Trios is a product of 3Shape.

3M™ True Definition Scanner

  • Complete the digital Rx
  • Click “Sign” on the screen to transmit a scan file to the lab
  • Contact 3M ESPE directly to add Glidewell to your list of connected labs

3M™ True Definition Scanner is a product of 3M ESPE.


  • Complete the digital Rx in the Planmeca Romexis® application
  • Click “3D Model Export”
  • Log in to the “My Account” section of our website
  • Complete the patient information and delivery data form
  • Select the appropriate files and click “Upload Files”

Note: Planmeca customers can send scans securely through Planmeca Romexis CloudPlanmeca is a product of Planmeca USA.


  • Open Carestream Connect on your scanner
  • Search for “Glidewell” and add the lab
  • Select “Glidewell” when submitting your scans

CS3600 is a product of Carestream.

Medit i700

  • Log in to your Medit account at
  • Under “Partner” search for Glidewell by entering and request partnership
  • Once partnership is approved, you can select Glidewell when completing the digital Rx

Medit i700 is a product of Medit.

Medit i700

  • Log in to your HeronClinic™ account
  • Add Glidewell as a lab of choice in the HeronCloud™ interface by clicking “Connections” and “Add Connection”
  • Select Glidewell when completing the digital Rx
  • The case will be sent to Glidewell through the Heron portal

Heron™ IOS is a product of 3DISC.