Customization is at the core of every restoration Glidewell creates. Each incoming prescription is unique, and this simple reality prevents Glidewell from realizing the economies of scale we could achieve if dentistry were a one-size-fits-all discipline. Beyond that, it has the potential to make the two key elements of any viable business—speed and quality—mutually exclusive. How can we deliver prescription restorations quickly if each one requires such significant customization?