Treating People Not Patients

August 2, 2025
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Michael Sonick, DMD

In this webinar, Dr. Michael Sonick emphasizes the importance of treating each patient with care by establishing rapport, trust and engagement.

Learning Objectives

  • Understand the importance of establishing rapport, trust and engagement with every patient
  • Illustrate how to master the art of communication through storytelling
  • Discuss the importance of creating a first-class, impeccable office environment
  • Develop a servant-hearted team that delivers the WOW experience
  • Explore strategies to enhance patient acceptance of comprehensive treatment plans