By now you may be thinking, “Theory is all well and good, but what specific, practical decisions can I make today to strengthen my practice against this economic downturn?”
My advice is essentially to expand your service offerings. While others may be tempted to scale back or maintain the status quo, you have an opportunity to catch up or pull ahead.
On an annual basis, Glidewell serves roughly half of all U.S. dentists. This gives us a sizeable window into industry trends. The most popular opportunities appear to be in the digital solutions of intraoral scanning, chairside milling, and 3D printing, as well as the in-house placement of dental implants.
- Intraoral Scanning – Since March of 2023, more than 50 percent of all monthly incoming lab cases at Glidewell have been from a digital scan. Thanks to improving technologies and lower cost options like the fastscan.io™ Scanning Solution, physical impressions are now the exception, not the rule. There are obvious benefits to intraoral scanning: patient comfort, speed of case submission, and the elimination of errors that can be introduced during the fabrication of plaster models. There are also direct cost savings in the form of a one-way shipping fee and a lower price for model-free restorations, as well as indirect savings associated with a faster turnaround. Quicker delivery can mean quicker billing and timely cash flow. More importantly, it means reducing surprise, nonrevenue appointments to recement a failed temporary.
- Chairside Milling – What’s faster than a digital scan and one-way return shipping from the lab? Producing your own restorations chairside, of course. With a CAD/CAM chairside milling unit, many restorative procedures can now be completed in a single visit. Fewer setups for you, and fewer trips to the dentist for your patient, is a powerful win-win. Our glidewell.io™ In-Office Solution enables dentists to mill full or partial coverage crowns and bridges from a wide range of popular materials, including fully sintered BruxZir Zirconia. “Fully sintered” is important, because it means no oven wait is required. We’ve found no other system on the market that can do this. Ours is essentially a scaled down version of the same technology we use in the lab, so there’s no sacrifice in terms of quality. Concerned about spending your time as a technician? Or training and retraining team members? Not to worry. Our glidewell.io solution utilizes proprietary artificial intelligence, trained on millions of real-world cases, to autogenerate a patient-specific restoration design. We see greater than 80% acceptance of these one-click design proposals. In all other instances, you can quickly adjust the proposed design or simply contact the lab for support. It’s very much like having a technician chairside, greatly enhancing the patient experience and significantly reducing your lab costs over time.
- 3D Printing – Much like chairside milling, 3D printing enables clinicians to fabricate various oral appliances or study models in-house, without having to send away to the lab. In addition to reducing costs, the primary benefit is again providing the patient a definitive solution in one visit, rather than multiple visits. Our fastprint.io™ 3D Printing Solution combines the innovation of LuxCreo with the experience, support, and user-friendly workflow of Glidewell, giving you complete control of your restorative 3D printing needs. With new materials on the horizon, we expect 3D printers to offer a practical, same-day alternative for an ever expanding array of clinical solutions, including dentures, clear aligners, and more.
- Dental Implants – While it’s true that patient demand for dental implant treatments can slow during a recession, it remains among the most rewarding and profitable services in all of dentistry. It has also become increasingly predictable and affordable. I’m proud to say that our Glidewell HT™ Implant System (formerly the Hahn™ Tapered Implant System) now boasts an everyday price of just $99 per implant, thanks to our vertical integration. If you choose to restore those cases with our lab, you’ll save 20% on your restoration. These discounts can save providers hundreds of dollars on every single implant case, boosting your bottom line and enabling more patients to accept treatment. If you’re not already placing implants, now could be a perfect time to get started. Referring these cases out to a specialist is often less convenient for your patients, and can cost your practice—not just in revenue, but by denying you control of placement for an ideal prosthetic outcome. Glidewell is proud to offer numerous free or low-cost education courses, online or in person. Start simple. You can continue to refer out the more complex cases while you gain confidence in your skills.