15 Things You Didn’t Know About Glidewell

June 26, 2020
Bobbie Norton, RDA
15 Things You Didn’t Know About Glidewell

You already know Glidewell as a full-service dental laboratory. And maybe you’re familiar with other ways that we serve dentists, from education, to implant manufacturing, to some of the product innovations that we have introduced over the past 50 years. Here, we’re excited to share some Glidewell facts and figures you might not know.

Jim Glidewell, 1970

1. President and CEO Jim Glidewell, CDT, established his first dental laboratory in January 1970 in Orange County, California.

Glidewell PPE

2. Our products now include U.S.-made face masks and sanitizing spray, sold directly to dentists through Glidewell Direct (888-303-3975). These products, fabricated in our ISO-certified and FDA-regulated manufacturing facilities in Southern California, are provided as economical solutions to help dentists, staff and patients stay safe and healthy.

Glidewell Warranties

3. We provide worry-free warranties and a no-fault remake policy.

Glidewell Research & Development

4. Glidewell has a team of more than 150 experts who lead our Research & Development initiatives. The team includes nine Ph.D.-credentialed scientists and five dentists, along with chemists, engineers, Certified Dental Technicians (CDTs) and Master Dental Technicians (MDTs).


5. As a vertically integrated company, we have developed our own software for the digital design of restorations. Our innovative software includes fastdesign.io™, which is part of the glidewell.io™ In-Office Solution. This software takes digital design to a new level by relying on Glidewell ARI (Applied Restorative Intelligence), exclusive artificial intelligence technology developed in conjunction with AI experts at UC Berkeley.


6. The fastmill.io™ In-Office Mill is built in the USA. As part of the glidewell.io system, this chairside mill enables dentists to deliver same-visit restorations made from BruxZir® NOW Milling Blocks — the only in-office zirconia milling blocks that are ready to deliver without time-consuming oven sintering.

Five Materials for glidewell.io milling

7. Five different materials are available for the glidewell.io In-Office Solution. These milling blocks are engineered for a range of restorations, from temporary inlays to long-lasting, full-coverage crowns.

Glidewell Researchers
BruxZir Solid Zirconia

8. After extensive research and validation, we launched BruxZir Zirconia in 2009. The independent Gordon J. Christensen Clinicians Report® has described BruxZir Zirconia as “the most successful tooth-colored restoration in the history of dentistry.”*

Glidewell sleep appliances

9. Glidewell is the largest U.S. provider of sleep appliances. These appliances also can be prescribed as provisional mandibular advancement devices for patients who are suffering from sleep-related breathing disorders.

Glidewell Intelligent Manufacturing Conveyer
Glidewell Intelligent Manufacturing
Glidewell Intelligent Manufacturing Logo

10. Glidewell pioneered the use of CT scanning to digitize your impressions. In fact, we are now manufacturing our own CT scanner design, specifically for this purpose. This technology is essential for the all-digital laboratory workflow of Glidewell Intelligent Manufacturing (IM), which delivers faster, more consistent restorations.

Glidewell Customer Service Representative

11. The Glidewell customer service team is available during extended hours (5 a.m.–5 p.m. Pacific time). Just call 800-854-7256. Our promise to you is that we will always answer your call within three rings.

GlideWELLness Center

12. The GlideWELLness Center is an on-site clinic that is available for Glidewell employees. The staff includes a physician, physician assistant, acupuncturist, massage therapist, physical therapist and medical assistants.

Gym GlideWELL

13. The company’s very own fitness center, Gym GlideWELL, opened in 2011. To continue serving employees amid stay-at-home orders, the fitness center launched at-home fitness challenges and other online resources.

State of the art facilities

14. At our state-of-the-art, ISO-certified facilities in Irvine, California, we manufacture all Inclusive® prosthetic components and Hahn Tapered Implants.

Glidewell Online Study Club Image

15. More than 8,000 dentists have tuned in to a special webinar series hosted by Glidewell to help dentists overcome the sweeping challenges of COVID-19.


*An independent, nonprofit, dental education and product testing foundation, Clinicians Report®, August 2019. For the full report, go to bruxzir.com/most-successful.