Design as a Service: Creativity on Demand

October 1, 2024
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Eric Relyea
Design as a Service: Creativity on Demand

Vertical integration at Glidewell doesn’t just benefit the development and manufacturing of products at the lab. It also benefits the digital workflow in your practice. The glidewell.io In-Office Solution — including the scanner, design software, mill, 3D printer and customer support — promotes a seamless digital experience for you, your team and your patients. Because these services are streamlined with direct support from the lab should you need it, you have the power to decide exactly how much or how little the lab is involved in your day-to-day operations.

The glidewell.io™  In-Office Solution

SIMPLIFYING DIGITAL DENTISTRY TO MEET YOUR NEEDS

For clinicians taking advantage of the fastdesign.io Software and Design Station and the fastmill.io In-Office Mill, Glidewell has simplified that decision to three easy selections:

  • Send to Mill — For straightforward crown & bridge cases, you can immediately send your designs to your in-office mill.
  • Send to Lab — For cases that are more complex, you can send your designs to Glidewell for the lab to mill.
  • Send to Design Service — For just $10 per unit, you can send your intraoral scans to Glidewell for design of the restoration. Glidewell will then send this design proposal back the same day for you to mill in office.

HOW DOES DESIGN AS A SERVICE WORK?

Many clinicians are unaware that Glidewell offers the Design as a Service option for milling. This unique offering can be handy for extremely busy days or more complex cases.

The process is simple. For example, if you want to do a same-day crown for a patient who just fractured tooth #8, a busy schedule might make it impractical for you to spend time designing the crown yourself. Simply scan the patient with your intraoral scanner, ensure the scan looks good in the fastdesign.io software, and select Send to Design Service. The scan then gets reviewed by the Glidewell Customer Technical Support (CTS) team. After about 15 minutes, CTS uploads the crown design to your fastdesign.io system. All you have to do after that is accept the design and select Send to Mill. While you do have the ability to tweak the design if needed, it is a rare occurrence. Most clinicians accept the design and mill the restoration immediately.

On the order form page, simply click the button on the top right that reads, Send to Design Service. Doctors can submit their scans for design on other fastdesign.io pages as well, including the case list on the main page.

On the order form page, simply click the button on the top right that reads, Send to Design Service. Doctors can submit their scans for design on other fastdesign.io pages as well, including the case list on the main page.

TOP THREE REASONS TO USE DESIGN AS A SERVICE

This service offers three important benefits that can help clinicians who might be facing an interruption in their daily milling schedule or who may just want to forgo the design process.

1. You’re Too Busy

There may be some days in your practice when you don’t have a few extra minutes to spare to design a restoration yourself. In those cases, having a lab tech complete the design can reduce stress and help keep you on track with your schedule.

2. Your Team is Too Busy

Similarly, your team may not have the time to design a restoration. With a team member out sick or on vacation, utilizing a Glidewell lab tech can ensure you don’t fall behind.

3. The Case is Too Complex

Some complex cases may benefit from a lab tech’s expertise. These lab techs can also help newer doctors or team members who may initially want some guidance while using the system. There’s no shame in getting things right the first time.

CONCLUSION

No matter the reason for sending a scan to the lab for design before milling in-office, Glidewell is here to support you and help make every case successful. Design as a Service is all about convenience for you, your team and your patients.